Lock-in Academy
Privacy policy
Version of 30.10.2026
This policy explains what personal data Lock-in Academy processes, why, and how you can control it. The data controller is the Provider named in the public offer.
1. Data we process
Account data: email address, name and avatar from Google (if you sign in with Google), a password hash (if you register by email), nickname, interface language, time zone.
Payment data: order code, amount, transaction hash, sender and recipient wallet addresses, transfer time, payment screenshots if you send them to the manager.
Learning data: lessons watched and video position, quiz results, homework, reactions, daily streak.
Technical data: IP address, device and browser type, session data, referral source (UTM tags, friend link), Platform usage events.
2. Why
To create your account and provide paid access; to confirm payments and resolve disputed ones; to protect the Content and accounts from access sharing and abuse; to credit friend invitations; to improve the Platform using de-identified analytics; to answer your requests.
Legal bases: performance of the contract, legitimate interest in protecting the Platform, and your consent (for analytics cookies).
3. What others see
Other students see only your nickname and an avatar generated from it (for example, in video reactions and rankings). Your name and email are shown to no one except authorised Platform administrators.
4. Who we share data with
Service providers processing data on our behalf: hosting and database, video storage and delivery, analytics, a CRM for handling applications and payments, and Google for Google sign-in. We do not sell data or share it for third-party advertising.
Data may be processed outside Ukraine by providers ensuring an adequate level of protection.
5. Retention
Account and learning data — while the account exists. Order and payment data — as long as needed for accounting and dispute resolution, and no less than required by law. Technical logs — up to 12 months.
6. Your rights
You may access, correct and request deletion of your data, withdraw consent to analytics and object to processing under the Law of Ukraine “On Personal Data Protection” and, where applicable, the GDPR. Deleting your account ends access to paid Products.
Requests go through the manager @goldrezerrv. We may ask you to prove the account is yours, for example with an order code or payment hash.
7. Cookies
How we use cookies is described in the cookie policy.